Reactions to Change

Reactions to Change

No two people are the same. When driving change within your team, each of your team members will exhibit his / her own response to the changing situation. Some will become defensive and uncomfortable. Others may be overly zealous and become impatient with the roll out. Below are the seven most common reactions. Thinking about likely reactions in advance will help you plan your response and improve the overall changes of success. Reaction 1: People will feel uncomfortable and tense. This is particularly true when someone is asked to do something different. To understand this idea better, think of playing golf. Have you ever tried changing your grip? If you have, chances are that you have become more aware of the way you hold the club, the people watching you and the bad shot that may follow. The same is true in the workplace. During the first few days in a new job, people are very conscious of wanting to make the right impression. Reaction 2: People will think first about what they have to sacrifice. For example, when a corporate restructuring is announced, the first thing that goes through people’s minds is not, “this is going to be great for my career” (although some people may be thinking that). Most are more concerned about losing their status, responsibility or team. Their thoughts are about what is going to be different. Only much later will they consider what they stand to gain. Reaction 3: People are at different levels of readiness for change. Some will believe it is time things changed and will feel impatient to get on with...