Industry: Banking
Programme Category: HR Capability | Business Partnering
Problem Addressed: HR operating as administrators, not strategic advisors.
Context
This HR Business Partner Transformation Case Study shows how a global banking organisation shifted its HR teams from administrative roles to strategic business partners during a major restructuring. Previously, HR professionals focused mainly on transactional tasks, which limited their influence on key business decisions. Simitri partnered with the organisation to develop HR advisory capability, build confidence, and ensure that HR could actively contribute to strategic planning and organisational growth.
Challenge
HR professionals needed to develop advisory skills, stakeholder management, and business acumen to operate effectively in high-impact roles. They also required practical tools to handle real-world scenarios, including difficult conversations, influencing senior leaders, and guiding teams through change. The challenge was to design a learning programme that delivered measurable impact, was scalable across regions, and promoted sustainable behaviour change.
Simitri Approach
Simitri implemented a blended HR Business Partner Transformation programme that combined:
- Classroom sessions focused on advisory skills, stakeholder engagement, and practical business problem-solving
- Virtual learning modules to maintain engagement, provide flexibility, and reinforce learning across multiple locations
- Extended learning portal for ongoing reflection, action planning, and behaviour reinforcement
The programme incorporated role-plays, case studies, and interactive exercises. Participants practiced applying new skills in realistic business scenarios while receiving personalised coaching and feedback. Facilitators worked closely with HR leadership to align learning objectives with organisational priorities.
Impact
The results from this HR Business Partner Transformation Case Study included:
- Improved confidence in advisory conversations
- Strong workplace application
- Sustained learning beyond workshops
- HR teams better positioned as strategic partners
