A TEAM MEETING has achieved its goals when the participants have identified business problems, come up with better ways of doing things, and agreed on a list of action points. Unfortunately, some meetings conclude with many critical issues unresolved.
MEETINGS ARE A part of corporate life. The way they are conducted usually reflects the prevailing corporate culture and says a great deal about the way an organisation is run.
EVERY TEAM MEETING on planning starts with the best of intentions. Whoever convenes the meeting is convinced that getting everyone together will be time well spent, to cover significant ground and spark new ideas.
IMAGINE IT IS two weeks before an important pitch. You are putting the finishing touches to the proposal, but something does not look right. You tell your manager that the price seems high and remind him that you missed out on a recent contract when offering a similar rate. First, there is silence, then comes the answer you did not want: "We need this fee to make the project worthwhile.”
IMAGINE THIS SCENARIO: an important client calls your company’s country manager to complain that a big order has not arrived on schedule. Further investigation shows this was apparently the result of certain staff failing to follow standard operating procedures.
ON 7 JULY 2005, a senior executive appeared on CNBC to talk about the launch his company’s new product in Europe. Unfortunately, a few hours before the interview, a series of suicide bombings struck London's public transport system, and the city was in a state of shock.
IN A PERFECT WORLD, just one person representing the client would decide whether to buy your product or service. That individual would identify business needs, sift through the facts and be responsible for weighing up the options.
ALL OF US have attended team meetings that turn out to be a waste of time and money. This often happens even when considerable effort has been made to organise things and fix an agenda.
NO ONE SHOULD underestimate the challenges involved in leading a team. In today’s global business environment, it usually means bringing together and getting the best out of people from different cultures, of different ages and with diverse academic backgrounds, aspirations, experience and financial expectations.
WHY DO WE sometimes fail in our efforts to influence another person? It may be because we are not focusing our attention on the right thing. The natural tendency is to look at every situation from our own point of view. We consider first the ways we need help, believe our own recommendations are best and set agendas that cater to our personal priorities.