ANY BUSINESS LEADER must learn early on that constant change is a fact of corporate life. Business Success depends on accepting that market conditions are never static. So, one of the prime skills for any CEO, division head or project co-ordinator is the ability to manage change effectively.
When driving change you will see a variety of reactions coming from team members. Awareness is your first tool when planning your response.
Design thinking is not only for designers. Tim Brown writes for HBR about how business leaders can also use design to solve problems and drive change.